Questdomain Technologies Data Facility
Great servers and features will get you nowhere without a wide pipe. If you've hosted before on a T1 or even OC3 connection, you're in for a pleasant surprise.

Industrial-Grade Equipment for the Ultimate Performance and Reliability
Questdomain Technologies recognizes that downtime is not an option for your servers. That's why we invest heavily in hardware and facilities that ensure that your clients are up and running on the web 24 hours a day, seven days a week.

Questdomain Technologie's Network Operations Center (NOC) features raised flooring. This enables a constant flow of conditioned air and helps to maintain uniform room temperature at all times. In addition, raised flooring reduces static and ensures a professional, computer-grade environment for your servers.

The facility is equipped with a Raytheon fire suppression system, designed to immediately extinguish fire and protect equipment and personnel. The command center is controlled via automatic doors to further secure and protect the equipment.

Finally, the NOC is located in a secure, monitored, class A building with a minimum number of approved personnel allowed access to highly sensitive areas and equipment. A detailed record of employee and visitor entry is maintained at all times.

Uninterruptible Power System
To guard against local power failures, Questdomain Technologies has two industrial-grade, three-phase Liebert UPS systems. These act as back-up batteries, maintaining uninterrupted power in case of surges or power outages. With these back-up systems in place, we can keep our network up and running indefinitely without relying on external power.

Force Filtered Cooling
All of Questdomain Technologie's custom web servers are equipped with a positive-pressure filtered-air system. Four large fans pull filtered air into each server's protective case, and the components within are cooled by fans that circulate this purified air. This constant introduction of clean air into the case creates a positive pressure environment ensuring that dust and particles remain outside the server.

Standby Servers
We keep spare servers online of all CPU configurations. If any server were to experience hardware failure, we would turn a key, grab the handle on the drive, pull it out and insert it into an identical standby CPU. We would then reboot the second machine, and the server would be up and running again in a matter of minutes.

Connected to Three Backbones (Network Redundancy)
The Questdomain Technologies NOC, located in Baltimore, MD, is OnNet with GlobalCenter (GC), Qwest Communications and GTE through three separate bandwidth-on-demand connections that enter Baltimore in our building.

GC, a Tier 1 provider with a 13,000-mile fiber optic network and Dense Wave Division Multiplexing (DWDM) technology that provides an enormous 460 gigabytes per second (Gbps) of capacity worldwide, has an Asynchronous Transfer Mode (ATM) fiber node located just a few floors below the Questdomain Technologies NOC.

Qwest comes into Baltimore with an OC-12 line and plans to upgrade its connection to an OC-48 in the near future. Qwest also has an ATM fiber node just floors below theQuestdomain Technologies NOC. Our Qwest connection enables Questdomain Technologies to offer additional redundancy and better routes to Europe, Latin America and Asia. With our carriers, our router has up to 150,000 possible routes to send each packet of traffic.

AT&T is our third Tier One Internet backbone. AT&T Managed Internet Service provides a reliable, dedicated, high-speed Internet connection and industry-leading Service Level Agreements (SLAs). Your business IP services will reside on AT&T's world-class OC-192/OC-48 IP backbone, providing you with managed, state-of-the-art hardware and software, smart routing capability, and continuous performance monitoring.

Furthermore, because of these unique connections, Questdomain Technologies does not need to link to the Internet through an OC3 or T3 Telecom circuit. Instead, independent cables run inside our building directly from the Questdomain Technologies NOC to all three carriers' points of presence. These lines can handle the bandwidth of a T3 or an OC3 with DWDM. Plus, they handle several times the bandwidth of an OC3. Whatever your bandwidth needs may be, Questdomain Technologies has the scalability to meet them.

Network Reliability
Industry analysis reveals that 70% of downtime of over 10 hours with any ISP is caused by telephone circuit failure. With Questdomain Technologies, circuit failure is virtually eliminated. That's because our NOC is in the same building as GlobalCenter, Qwest and GTE. There is no phone circuit between Questdomain Technologies and these providers. Instead, there is a direct connection between our Cisco 7500 routers and theirs.

Questdomain Technologie's providers also have peering connections with other major Tier 1 providers that allow traffic to be switched to alternate backbones should the need arise.

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